How to Design a Training That Sticks

How to Design a Training That Sticks

Project summary:

  • Tools used in development: LearnDash LMS for WordPress, PowerPoint
  • Time in development: About 2 months
  • Client: Workology
  • Goals:
    • Help HR professionals improve their classroom trainings
    • Improve the Workology learning platform by contributing a high-value course that qualifies those who complete it to receive recertification credits from two major HR certifying organizations: the HR Certification Institute (HRCI) and the Society for Human Resource Management (SHRM).

 

Solution journey:

For this project, I used a rapid prototyping approach to instructional design. This approach was characterized by a development process in which a low-level version of the course was produced and then iterated upon based on input from the client and from potential users. The specific steps in the project are listed below:

Project Phase Deliverable(s) / Activities
Analysis
  • Create a document summarizing the training needs of a typical Workology user, and any applicable requirements from HRCI and SHRM
  • Create a document summarizing the objectives of the training
  • Identify HR practitioners or other individuals willing to test the prototype; set expectation of when feedback will be needed
Design
  • Develop an initial training prototype (paper prototype #1)
  • Test prototype and deliver a refined version based on input from the client and test users
Development
  • Create a fully developed training based on the refined prototype; this will be provided in video format to align with Workology’s existing learning management system (paper prototype #2)
Implementation and Evaluation
  • Add the training module to the Workology LMS and test it again
  • Adjust the module based on feedback from the client and test users

 

Results:

The final course, which included assessment quizzes and a downloadable reference,  was approved for recertification credit by HRCI and SHRM. It is currently live on the Workology LEARN platform and learners have left positive feedback:

“As a refresher course to put this front of mind if you don’t design trainings often, the material was great – the perfect length of time and easily applicable to real life scenarios.”

 

Artifacts:

 

The course homepage

(designed with LearnDash LMS for WordPress)

 

A sample quiz from the course

 

Downloadable reference sheet

Learners receive this after completing the training (click to download)